The most confident voice in your change programme is rarely the best informed
The surest person in the room is often the least calibrated. The Dunning-Kruger effect at the executive table, and the quiet experts who are your best early warning system.
Most of your change programme will be forgotten. Two moments won’t.
Ninety per cent of a change programme gets forgotten. Two moments don’t. The Peak End Rule decides which version of your transformation your people actually carry.
Complicated or complex? The diagnostic most 2026 change programmes skip
Cynefin, rutenso, and the leadership disposition complex change actually rewards. Five archetypes landing on senior leaders' desks in 2026